Business and personal email account has been accessed. Can I block IP Addresses from accessing email account?

Answers:0   |   LastUpdateAt:2012-11-05 08:35:11  

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charly
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My friend has an small business acct and a personal email acct. w/ yahoo. They are accessed by using the same yahoo ID. He recently ended a relationship. It hasn't been a happy ending. His estranged girlfriend has somehow stolen his password and has gone in and changed it. Knowing more about the internet and computers in general than he does I have been given the task of setting up his account with a new password.Not too tough right? WRONG! She has replaced his credit card with hers and everytime I go to lost password and type in the security questions. I end up getting the account back up and running for a few minutes. But when I go to log back in she has changed the password again. My friend spoke with yahoo today they sent a new password(basically what I have been doing) to a different email and advised that once in we change the zipcode. Making the account non-accessible to her. I think she had the account open when I did this because 20 min. later I cant get on again. Help please!
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